Faqs

DSTV Installation – Repairs FAQ:

Does your company only do repairs?
No, although we do pride ourselves on our DSTV installation repairs , the other services we also offer are DSTV upgrades for your decoders and dishes, installation, relocation of dishes, aerial repairs, high definition distribution to more than one television and home theatre setups.

Do you guys help with upgrades?
Yes, we have all types of decoders to install and to supply. We always keep up to date with all of the latest technology and decoders. There isn’t a decoder on the market that our team doesn’t know how to install. Contact us and we will be able to help you get the decoder most suited to your needs.

My decoder keeps coming up with a message saying that my signal is weak. What must I do?
Sometimes poor signal can be caused by poor weather conditions such as heavy rainfall or strong winds, if this kind of weather has occurred wait until it calms down and see if you are still having a signal problem. Sometimes the signal problem will correct itself as soon as the weather conditions stop. If this is not the case, give us a call and we will send our team out to see what the issue is. It could be that your dish needs to be realigned or relocated. It may even be that your whole system needs to be returned. Don’t worry we help with all of these problems.

You say that you are accredited installation company. What does that mean?
This means that our business is completely legal and has been approved to do DSTV installations. We also operate in agreed upon areas only.